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Book An Appointment

Family Medicine And Urgent Care

New Patient Registration
Registration & Appointment Booking

New to our clinic? Follow these steps to register and book your first appointment:

  1. Visit our portal and select “Patient” at Priority Health Clinic
  2. Select “No” when asked if you have registered before
  3. Enter “New Patient Visit” as the primary reason
  4. Choose “In-Person or Phone Visit” (all new patient appointments must be in person)
  5. Select “New Patient” as the appointment type
  6. Choose a practitioner (select “Okay” to view others if unavailable)
  7. Select an available date and time
Important Notes
  • Each appointment is for one person. Book separately for family members.
  • Please select the same provider if you want the same family doctor.
  • If you already have a family doctor at our clinic, you cannot switch providers.
  • If you were seen in urgent care and need a new patient appointment, email info@priorityhealthclinic.ca with your name, date of birth, and phone number.
    Subject: “Looking for New Patient Appointment”
  • No Ontario Health Card? Please email or call the clinic for next steps.

Need help? info@priorityhealthclinic.ca

Appointment with Your Family Doctor

Book using our web-based system or the TELUS CHR Connect App. If you can’t find a suitable time, contact the clinic using the methods on this page.

How to Book Online
  1. Visit: priorityhealth.inputhealth.com/ebooking
  2. Select Yes if you are already registered
  3. Log in using:
    • Last name
    • Date of birth
    • Gender
    • Ontario Health Card Number (10 digits only; do not include version code)
    • Email or phone number
  4. Enter the one-time passcode
  5. Select appointment reason
  6. Choose In-Person or Phone Visit
  7. Select appointment subtype
  8. Pick a date and time
  9. Verify/add demographic information
  10. Review and submit request
  11. Receive confirmation and reminders via email or text
Using TELUS CHR Connect

Important: If you already use TELUS CHR Connect for another clinic, log in at chrconnect.telushealth.com. Once logged in, select Add Clinic and search for Priority Health Clinic.

  • Virtual Visits with your provider
  • Complete questionnaires directly in the app
  • Secure messaging (if enabled) + document attachments
  • Update your information easily

App support: chrconnectsupport@telus.com

If there are no available appointments, please navigate back and click on "Join Our Waitlist" to add yourself to our waiting list. Thank you.